Accessibility statement
This accessibility statement applies to learn.capsule.ac.uk and related mobile apps.
This website is run by Ocasta Studios Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:
Change colours, contrast levels and fonts
Zoom in up to 300% without the text spilling off the screen
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software
Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
Some images may not have alternative text descriptions for screen readers
Some video files may not have closed captions
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact us at support@capsule.ac.uk
We’ll consider your request and get back to you within 10 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: support@capsule.ac.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone
To contact us by phone call + 44 (0)345 053 7367 and ask for Ocasta support. Ocasta are the developers of the service.
Technical information about this website’s accessibility
Ocasta Studios Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some images and video do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non text content).
Our mobile apps may have some issues with empty section headings, not reporting what case filters have been applied and unclear labels on switches.
Disproportionate burden
No areas of the web site have yet been identified that would be a disproportionate burden to remedy for accessibility.
As the web site is reviewed this section will be updated if required.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The web site does not currently make use of Word or PDF documents.Any new PDFs or Word documents we publish will meet accessibility standards.
Live video
We do not plan to support live video streams on this web site, however live video is exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
Our web site and mobile apps have been replaced with updated versions for August 2021 and a considerable effort has ben made to improve accessibility. We can also address issues with content accessibility to our editors. Please report any continuing accessibility issues to us so these can be addressed.
Preparation of this accessibility statement
This website was last tested in July 2021. Testing was carried out by internal staff sampling an indicative range of web pages.
Mobile apps were tested in July 2021 on an upcoming release, navigating through the app using a range of integrated Android and iOS accessibility aids.