Capsule Privacy Policy

This policy applies to all information collected, submitted to us through usage of Ocasta Studios Ltd's Capsule apps and services. By using our apps and services you agree to adhere to the following.

Use of Capsule is granted through your education provider or purchased directly, any notes here are an extension of any agreement you have in place as a student.

Information we collect

Your name will be displayed amongst other users in the system and linked to activity within the apps and services. 

As common with web services, we may log the IP address and approximate location when using our services.

Data generated through the app, including item views, profile pictures (user image), generated data and their associated date / timestamps may be viewable by other users of the system.

Analytics

We collect aggregated and anonymous usage information to help improve our service.

 Data sharing

Anonymous usage data may be shared with:

• Google - for aggregated analytics, crash reporting, and distribution

• Unity Analytics - for aggregated analytics and usage information

Service Providers 

We work with third-party service providers for hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, and other services for us, which may require them to access or use information about you.  If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.

Where your data is stored

We store your data on secure servers in Europe.

Security

We implement a variety of security measures to help keep your information secure. All communication with the app and website uses HTTPS with certificate pinning. Passwords are one-way encrypted using industry-standard methods.

Children’s privacy protection

Capsule services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Notice to End Users

Capsule is made available to you through an organization (e.g. your education provider), that organization is the administrator of Capsule and is responsible for the accounts and service site over which it has control. Please direct your data privacy questions to your administrator, as your use of Capsule is subject to that organization's policies. 

Administrators are able to:

• Require you to reset your account password;

• Restrict, suspend or terminate your access to Capsule;

• Access information in and about your account;

• Access or retain information stored as part of your account;

• Restrict, suspend or terminate your account access;

• Change the email address associated with your account;

• Change your information, including profile information;

Account Requests and Deletion

You can request a list of your data stored or for your data to be deleted by Capsule through your education provider.

Please contact your organization or refer to your administrator’s organizational policies for more information.

If you purchased Capsule directly, please send your request to support@capsule.ac.uk.

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

Contact Us

If you have questions or concerns about how your information is handled, please direct your inquiry to: support@capsule.ac.uk

Or write to: 

Data Protection Officer

Ocasta Studios Ltd

19a Roundwood Park

Harpenden, AL5 3AB

United Kingdom

Last updated 5th June 2023