Service Status

Ocastionally there will be times when the service is unavailable, either due to scheduled maintenance or unplanned issues. During these times you can monitor our progress at http://status.ocasta.com where you can also subscribe to email notifications, which will alert you once the service is available again.

If the service is unavailable and there are no issues shown on our status page then please ask an Administrator to raise a support request.

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A summary of the reporting available to institutions

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Support Procedure and SLA Times